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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marsha Hare

November 8, 2024

5  out of  5
rating by Marsha Hare
"Brandon was great! He was personable yet professional. He went thru our policies and tweeked a few things so make sure we were properly covered in the event. This office in general is top notch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryan Barker

October 30, 2024

5  out of  5
rating by Ryan Barker
"Rates are good and staff is excellent."
We responded:
"Thanks for the Stars, Ryan. Proud to serve you at Tom Chouinard State Farm in Maryville, IL."
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craig askew

October 25, 2024

5  out of  5
rating by craig askew
"Excellent customer service, prompt responses could not ask for a better company !!!"
We responded:
"We are happy that you are happy with our services Craig! Thank you for choosing Tom Chouinard State Farm in Maryville, IL."
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Donald Richardson

October 7, 2024

5  out of  5
rating by Donald Richardson
"Tom and his whole team are definitely my good neighbor 😁"
We responded:
"Thank you for your positive feedback, Don! We're delighted to hear that our team goes the extra mile for you. We appreciate your loyalty at Tom Chouinard State Farm."
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S “TripleS” S

October 4, 2024

5  out of  5
rating by S “TripleS” S
"Always receive the best customer service from Tom but most recently Stacey has been so helpful when calling with questions and taking care of things."
We responded:
"We are proud to serve all of your insurance needs at Tom Chouinard State Farm in Maryville, IL. We all agree, Stacey is amazing and thank you for the review!"
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Turana Gregory

September 28, 2024

5  out of  5
rating by Turana Gregory
"Stacey is so helpful and knowledgeable of what she is doing always professional and nice."
We responded:
"We are happy that you are happy with our services! Thank you for choosing Tom Chouinard State Farm in Maryville, IL"
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Beth Small

September 27, 2024

5  out of  5
rating by Beth Small
"Super easy to work with made insurance less stressful."
We responded:
"Thanks for choosing Tom Chouinard State Farm in Maryville, IL for your insurance needs!"
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Linda Amizich

September 20, 2024

5  out of  5
rating by Linda Amizich
"It was a pleasure working with Stacey. She is knowledgeable, responds in a timely manner, and is very helpful. I highly recommend this agency."
We responded:
"Proud to serve you and the Maryville IL, and metro East St. Louis area! Thanks for the review!"
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Tiffany Schneider

September 20, 2024

5  out of  5
rating by Tiffany Schneider
"Stacy is truly one of the most wonderful humans. She is always kind and always answers my questions with judgment in my lack of insurance knowledge! So glad to be a part of the State Farm family! ❤️"
We responded:
"Thank you for the sweet review of Stacey and our office! WE love having you in the family and proud to serve you!"
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Michael Bartsch

September 17, 2024

5  out of  5
rating by Michael Bartsch
"Always helpful and professional."
We responded:
"Thanks for the review, Mike. We are sure proud to take care of you at Tom Chouinard State Farm in Maryville IL."
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George Hayes

September 13, 2024

5  out of  5
rating by George Hayes
"Brandon was amazing and very helpful! Took the time to help me out!"
We responded:
"Thanks for the Review, George. We are honored to have you as a customer and to serve the metro east St. Louis community for auto, home, and life insurance. "
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Sandra Stack

September 12, 2024

5  out of  5
rating by Sandra Stack
"Brandon was personable and informative."
We responded:
"Thanks Sandra! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL"
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Alex Cisneros

September 4, 2024

5  out of  5
rating by Alex Cisneros
"Brandon is awesome. He already had everything ready to go when we arrived for our appointment. He had already looked over everything, so we were ready to jump right in and get to work. He made great suggestions based on what we needed, and was honest if it was something we didn’t. We never felt like he was trying to upswell or anything; we felt like he really wanted us to have everything we need to be secure. 10/10 recommend you go see Brandon Bowers for your insurance needs!"
We responded:
"Thank you for taking the time to leave us a positive review! We're thrilled to hear that Brandon at Tom Chouinard State Farm in Maryville, IL made the whole process easy. Word-of-mouth recommendations are invaluable to us, and we strive to provide the same exceptional service to everyone who walks through our doors. "
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Erika Sepanski

August 9, 2024

5  out of  5
rating by Erika Sepanski
"I love this office and the staff. I had to deal with a roof repair and needed to get the check signed by the mortgage company, who is located in SC, the check never came back. The office staff, especially Kris, went above and beyond to take my stress away over this matter."
We responded:
"Glad all went well, Erika! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL"
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Brenda Carlile

August 8, 2024

5  out of  5
rating by Brenda Carlile
"From the call-in to inform our State Farm agent to the actual repair, it all went very quickly & perfectly. We couldn’t ask for any better care or service!"
We responded:
"Thank you for your review, Brenda! We are delighted to hear that you had a positive experience at Tom Chouinard State Farm in Maryville, IL. Serving you and others in the Saint Louis metro area is our pleasure, and we take pride in providing excellent service."
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Brad Sewell

August 1, 2024

5  out of  5
rating by Brad Sewell
"Just for grins, I had my employer's insurance broker see what they could find for me for insurance. I faxed in all the pages of my policy with prices for the coverage on each of my vehicles and my home. After about three weeks of no answer I called them and they said they hadn't forgotten about me. They said they would likely respond within a week. That Friday they called and said they couldn't touch the price Tom Chouinard was giving me for my 5 vehicles, my camper and my home. Sorry Tom. It was a few years ago. Now I am even more grateful for our relationship."
We responded:
"What a kind and thoughtful review, Brad. We’re excited to have you as a client and look forward to serving you for years to come at Tom Chouinard State Farm!"
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Eric Buettner

July 30, 2024

5  out of  5
rating by Eric Buettner
"Great experience - I was referred by two of my friends. I worked with Rachel and she was very helpful during the entire process. Made it extremely easy to switch from my other provider."
We responded:
"Thank you for taking the time to leave us a positive review! We're thrilled to hear that Rachel at Tom Chouinard State Farm in Maryville, IL made the whole process easy. Word-of-mouth recommendations are invaluable to us, and we strive to provide the same exceptional service to everyone who walks through our doors. Thanks again Eric!"
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Nicole Kent

July 24, 2024

5  out of  5
rating by Nicole Kent
"This office has taken care of all of my insurance needs for approaching 20 years. It has always been effortless to contact someone for help or just questions by phone, text or email and they are always so friendly and willing to help. I have enjoyed decades of peace-of-mind because of them. :)"
We responded:
"Thank you, Nicole, for your kind words and positive feedback! We are thrilled to hear that our team at Tom Chouinard State Farm in Maryville, IL has gone the extra mile to meet your needs. Your loyalty and satisfaction mean a lot to us. We are always here to help. Thank you again for choosing Tom Chouinard State Farm!"
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Kelly Sears

July 19, 2024

5  out of  5
rating by Kelly Sears
"Tom Chouinard's office is great! Stacey is always very helpful when I have questions or need anything. I appreciate that everyone there is friendly and helpful."
We responded:
"Proud to serve all of your insurance needs at Tom Chouinard State Farm in Maryville, IL. We all agree, Stacey is amazing and thank you for the review!"
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Jennifer Brown

July 11, 2024

5  out of  5
rating by Jennifer Brown
"Everyone is super personable and always willing to help whenever needed."
We responded:
"Thank you Jennifer! We are proud to serve you at others at Tom Chouinard State Farm in Maryville, IL where we provide Auto insurance, home insurance, business insurance, and life insurance!"
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Emma Gillum

July 2, 2024

5  out of  5
rating by Emma Gillum
"Brandon made it easy to understand everything and fast. Thanks again!!"
We responded:
"Thanks for the great review, Emma! We are proud to serve you for all of your insurance needs in Maryville Il.!"
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Faith Thompson

June 28, 2024

5  out of  5
rating by Faith Thompson
"Honestly 10/10 service. I called with some questions and she responded without hesitation and provided great information to me! I will be using them in the upcoming future for my Insurance! Thank you"
We responded:
"Thanks Faith! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL for home, auto, life, and health insurance!"
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Zeke The Game Geek

June 28, 2024

5  out of  5
rating by Zeke The Game Geek
"Krislyn was such an amazing help, thank you so much!"
We responded:
"Thanks, Seth, for the feedback and review. Krislyn can help you with auto, home, business, and life insurance. Our office is ready to serve you!"
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Chris Sharos

June 21, 2024

5  out of  5
rating by Chris Sharos
"Amazing service. Thank you Stacey and Krislyn for your patient, quality consideration with my insurance policy."
We responded:
"Thank you for your positive feedback, Chris! We're delighted to hear that our team goes the extra mile for you. We appreciate your loyalty at Tom Chouinard State Farm in Maryville, IL!"
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Luz Hansen

June 21, 2024

5  out of  5
rating by Luz Hansen
"Here goes my third review. I’m always very impressed with the team at Tom Chouinard’s office. Christine was super nice and connected me with Stacey. We are having to reroof our home due to the hail storm and I had several questions. She was extremely helpful, kind and professional. It is really nice to know that you are in good hands and with people you can trust. They are so good that we decided to use State Farm for all of our insurance needs. I recommend them to everyone I know. Again, thanks so much! Wow, this is my second review. What a great group of people that truly work as a team. I had been working with Kegan who was absolutely amazing. I’m in the process of getting a mortgage and was very confused with all the requirements that the credit union was requesting for my home owners insurance, so I walked into the office. Kegan was out that day but Jennale was there. The office had been super busy but she took the time to help me with all my questions and requests. Next day the credit union requested more information and a change in my payment method. She noticed my frustration and confusion with the credit union and told me not to worry she would call and take care of everything for me so that I would have no problem at closing. She called the person in charge of the loan and straightened everything out for me. Super professional and knowledgeable! So nice to find people that really work on behalf of their clients as a team! Thanks Kegan and Jennale you have been amazing! Thanks Tom Chouinard for having such a great team of people who work together for your client’s best interest!"
We responded:
"Thanks for the thoughtful review, Luz! We appreciate you choosing Tom Chouinard State Farm in Maryville, IL. It's our goal to provide excellent customer service while ensuring we are providing you with the right coverage to protect your family. Don't hesitate to stop by or give us a call in the future, we are here to help.!"