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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Hartzell

May 6, 2025

5  out of  5
rating by Richard Hartzell
"This is the best organized insurance company I have ever dealt with. Every time I call Kris from the front desk takes care of my needs quickly and accurately without even asking my name. Kudos to her for running everything so smoothly. I would definitely refer Tom to anyone looking to switch insurance. I had an insurance claim for house and auto and they were with me every step of the way. The claim was taken care of quickly. Thanks Rich."
We responded:
"Thank you for the review Rich! We are proud to serve you for your insurance needs at Tom Chouinard State Farm in Maryville, IL"
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Kathy Bowen

May 5, 2025

5  out of  5
rating by Kathy Bowen
"Great office! Stacey makes everything so easy."
We responded:
"Thanks for choosing Tom Chouinard State Farm! "
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Warner Johnsey

April 29, 2025

5  out of  5
rating by Warner Johnsey
"Very helpful and got me a better rate than my previous carrier."
We responded:
"Thanks for choosing Tom Chouinard State Farm, Warner. We are proud to serve you for your auto, home, and life insurance needs in the metro East, IL"
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Travis Will

April 29, 2025

5  out of  5
rating by Travis Will
"Stacey was wonderful to worked with and helped me get everything I needed quick and easy. Very enjoyable experience!"
We responded:
"Thank you for choosing Tom Chouinard, State Farm in Maryville, IL!"
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KIMBERSON CORNISH

March 30, 2025

5  out of  5
rating by KIMBERSON CORNISH
"Here's an excellent, professional, and appreciative review for Stacey: --- I had the absolute pleasure of working with Stacey for my insurance needs, and I can't recommend her highly enough. Stacey is incredibly knowledgeable, patient, and professional. She took the time to carefully explain all my options, answer every question clearly, and made the entire process seamless and stress-free. Her attention to detail and genuine commitment to finding the best coverage tailored specifically for my situation was truly impressive. It's evident she genuinely cares about her clients and goes above and beyond to provide outstanding service. If you need an insurance agent who is reliable, trustworthy, and exceptionally skilled, Stacey is the best choice! Thank you, Stacey, for your dedication and outstanding customer care—I greatly appreciate everything you've done! ---"
We responded:
"We are pleased you chose us for your insurance needs! We are fortunate and proud to have Stacey on our team! Thanks for the review!"
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Breezy

March 28, 2025

5  out of  5
rating by Breezy
"Great Experience with Krislyn. Always nice and friendly. Always there to help."
We responded:
"Thanks for the review, Breezy! Friendly is Kris's middle name. We are grateful you chose us!"
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Brooklynn Kelley

March 28, 2025

5  out of  5
rating by Brooklynn Kelley
"Kris helped me out today with my homeowners policy while closing on my new home. She made this entire process hassle free. I have looked around at a few companies for insurance but Tom’s team gave me the best bang for my buck!"
We responded:
"We are proud to serve you and the rest of IL and MO with all of your insurance needs. Thanks for choosing us!"
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Charmelle Brown

March 28, 2025

5  out of  5
rating by Charmelle Brown
"Stacey just made this process so easy. I really appreciate the great customer service shown and the attention to detail asking all the pertinent questions to ensure I received the right policy to meet my needs. Thank you again Stacey"
We responded:
"Thank you for the sweet review of Stacey, Charmelle! We are proud to have her on our team and grateful for your business!"
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Tyler M

March 28, 2025

5  out of  5
rating by Tyler M
"Had several questions regarding plans and what would fit best for me and my family and Krislyn helped me every step of the way. Would have been lost without her guidance happy to work with her again."
We responded:
"Thanks for sharing your experience with our office and Krislyn, Tyler! She and our team are capable, professional, personable, and fully licensed at Tom Chouinard State Farm in Maryville, IL"
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Jeffrey Schmeider

March 27, 2025

5  out of  5
rating by Jeffrey Schmeider
"Rachel was very helpful with reviewing our house and car policies."
We responded:
"Being proactive is one of our specialties, Jeff. Thanks for the review! We are grateful for your business at Tom Chouinard State Farm!"
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Elijah Brown

March 27, 2025

5  out of  5
rating by Elijah Brown
"I have been through a lot of insurance companies trying to find the perfect rate. I walked in without an appointment and bumped into kris and she helped me with my car insurance, and my renters insurance. Tom’s team actually has the best rates in southern Illinois in my opinion!"
We responded:
"Well thank you for the review Elijah! We welcome you to Tom Chouinard State Farm in Maryville, IL"
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U Kno Ro

March 26, 2025

5  out of  5
rating by U Kno Ro
"Rachel was excellent!"
We responded:
"Thanks for the stars, Ro! Happy to be your insurance provider in Maryville, IL"
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Doris LaVelle

February 20, 2025

5  out of  5
rating by Doris LaVelle
"Policy search was satisfactory with Stacy a very polite and efficient person."
We responded:
"We are here to help and get you the right coverage at the right price! Thanks for choosing Tom Chouinard State Farm in Maryville, IL"
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Mindie Meseke

February 12, 2025

5  out of  5
rating by Mindie Meseke
"Great experience with Stacey from this office! She’s very knowledgeable & made switching policies from another company very easy. Also, their rates are by far very good, with even more coverage than I had previously. Highly recommend!"
We responded:
"Glad we could help you get to a better state, Mindie! Thanks for choosing Tom Chouinard State Farm in Maryville, IL"
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Lisa Roseman

February 11, 2025

5  out of  5
rating by Lisa Roseman
"They are friendly, professional, and took their time answering any of my questions."
We responded:
"We pride ourselves on customer service at Tom Chouinard State Farm in Maryville, IL. Thanks for choosing us!"
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Darrell Oller

February 10, 2025

5  out of  5
rating by Darrell Oller
"Had a flat tire incident. Could not get the lug nuts off so had to get it towed. Took the towing bill to Chouinard State Farm and they wrote a check immediately. Quick friendly service!"
We responded:
"Glad we could be of service, Darrell! We are proud to serve all of our customers at Tom Chouinard State Farm in Maryville, IL"
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james parson

December 29, 2024

5  out of  5
rating by james parson
"Stacey was phenomenal to work with"
We responded:
"Thanks for the review, James! We appreciate the opportunity to work with you at Tom Chouinard State Farm in Maryville, IL"
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Eddie Voumard

December 18, 2024

5  out of  5
rating by Eddie Voumard
"The service and support has been top notch. Thank you to Tom and Rachel specifically. I highly recommend them for insurance purposes."
We responded:
"Thanks Eddie! We are proud to serve you for all of your insurance needs in the Metro East St. Louis Area! "
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theresa soehnlin

December 6, 2024

5  out of  5
rating by theresa soehnlin
"Wonderful Customer service"
We responded:
"We appreciate your business and proud to serve you for all of your insurance needs in Maryville, IL. thanks for the review Theresa"
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John Kinscherff

November 25, 2024

5  out of  5
rating by John Kinscherff
"Polite and efficient."
We responded:
"thanks for the review, John! Service is alive and well at Tom Chouinard State Farm in Maryville, IL"
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Marsha Hare

November 8, 2024

5  out of  5
rating by Marsha Hare
"Brandon was great! He was personable yet professional. He went thru our policies and tweeked a few things so make sure we were properly covered in the event. This office in general is top notch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryan Barker

October 30, 2024

5  out of  5
rating by Ryan Barker
"Rates are good and staff is excellent."
We responded:
"Thanks for the Stars, Ryan. Proud to serve you at Tom Chouinard State Farm in Maryville, IL."
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craig askew

October 25, 2024

5  out of  5
rating by craig askew
"Excellent customer service, prompt responses could not ask for a better company !!!"
We responded:
"We are happy that you are happy with our services Craig! Thank you for choosing Tom Chouinard State Farm in Maryville, IL."
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Donald Richardson

October 7, 2024

5  out of  5
rating by Donald Richardson
"Tom and his whole team are definitely my good neighbor 😁"
We responded:
"Thank you for your positive feedback, Don! We're delighted to hear that our team goes the extra mile for you. We appreciate your loyalty at Tom Chouinard State Farm."
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S “TripleS” S

October 4, 2024

5  out of  5
rating by S “TripleS” S
"Always receive the best customer service from Tom but most recently Stacey has been so helpful when calling with questions and taking care of things."
We responded:
"We are proud to serve all of your insurance needs at Tom Chouinard State Farm in Maryville, IL. We all agree, Stacey is amazing and thank you for the review!"