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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Hayes

September 13, 2024

5  out of  5
rating by George Hayes
"Brandon was amazing and very helpful! Took the time to help me out!"
We responded:
"Thanks for the Review, George. We are honored to have you as a customer and to serve the metro east St. Louis community for auto, home, and life insurance. "
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Sandra Stack

September 12, 2024

5  out of  5
rating by Sandra Stack
"Brandon was personable and informative."
We responded:
"Thanks Sandra! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL"
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Alex Cisneros

September 4, 2024

5  out of  5
rating by Alex Cisneros
"Brandon is awesome. He already had everything ready to go when we arrived for our appointment. He had already looked over everything, so we were ready to jump right in and get to work. He made great suggestions based on what we needed, and was honest if it was something we didn’t. We never felt like he was trying to upswell or anything; we felt like he really wanted us to have everything we need to be secure. 10/10 recommend you go see Brandon Bowers for your insurance needs!"
We responded:
"Thank you for taking the time to leave us a positive review! We're thrilled to hear that Brandon at Tom Chouinard State Farm in Maryville, IL made the whole process easy. Word-of-mouth recommendations are invaluable to us, and we strive to provide the same exceptional service to everyone who walks through our doors. "
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Erika Sepanski

August 9, 2024

5  out of  5
rating by Erika Sepanski
"I love this office and the staff. I had to deal with a roof repair and needed to get the check signed by the mortgage company, who is located in SC, the check never came back. The office staff, especially Kris, went above and beyond to take my stress away over this matter."
We responded:
"Glad all went well, Erika! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL"
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Brenda Carlile

August 8, 2024

5  out of  5
rating by Brenda Carlile
"From the call-in to inform our State Farm agent to the actual repair, it all went very quickly & perfectly. We couldn’t ask for any better care or service!"
We responded:
"Thank you for your review, Brenda! We are delighted to hear that you had a positive experience at Tom Chouinard State Farm in Maryville, IL. Serving you and others in the Saint Louis metro area is our pleasure, and we take pride in providing excellent service."
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Brad Sewell

August 1, 2024

5  out of  5
rating by Brad Sewell
"Just for grins, I had my employer's insurance broker see what they could find for me for insurance. I faxed in all the pages of my policy with prices for the coverage on each of my vehicles and my home. After about three weeks of no answer I called them and they said they hadn't forgotten about me. They said they would likely respond within a week. That Friday they called and said they couldn't touch the price Tom Chouinard was giving me for my 5 vehicles, my camper and my home. Sorry Tom. It was a few years ago. Now I am even more grateful for our relationship."
We responded:
"What a kind and thoughtful review, Brad. We’re excited to have you as a client and look forward to serving you for years to come at Tom Chouinard State Farm!"
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Eric Buettner

July 30, 2024

5  out of  5
rating by Eric Buettner
"Great experience - I was referred by two of my friends. I worked with Rachel and she was very helpful during the entire process. Made it extremely easy to switch from my other provider."
We responded:
"Thank you for taking the time to leave us a positive review! We're thrilled to hear that Rachel at Tom Chouinard State Farm in Maryville, IL made the whole process easy. Word-of-mouth recommendations are invaluable to us, and we strive to provide the same exceptional service to everyone who walks through our doors. Thanks again Eric!"
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Nicole Kent

July 24, 2024

5  out of  5
rating by Nicole Kent
"This office has taken care of all of my insurance needs for approaching 20 years. It has always been effortless to contact someone for help or just questions by phone, text or email and they are always so friendly and willing to help. I have enjoyed decades of peace-of-mind because of them. :)"
We responded:
"Thank you, Nicole, for your kind words and positive feedback! We are thrilled to hear that our team at Tom Chouinard State Farm in Maryville, IL has gone the extra mile to meet your needs. Your loyalty and satisfaction mean a lot to us. We are always here to help. Thank you again for choosing Tom Chouinard State Farm!"
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Kelly Sears

July 19, 2024

5  out of  5
rating by Kelly Sears
"Tom Chouinard's office is great! Stacey is always very helpful when I have questions or need anything. I appreciate that everyone there is friendly and helpful."
We responded:
"Proud to serve all of your insurance needs at Tom Chouinard State Farm in Maryville, IL. We all agree, Stacey is amazing and thank you for the review!"
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Jennifer Brown

July 11, 2024

5  out of  5
rating by Jennifer Brown
"Everyone is super personable and always willing to help whenever needed."
We responded:
"Thank you Jennifer! We are proud to serve you at others at Tom Chouinard State Farm in Maryville, IL where we provide Auto insurance, home insurance, business insurance, and life insurance!"
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Emma Gillum

July 2, 2024

5  out of  5
rating by Emma Gillum
"Brandon made it easy to understand everything and fast. Thanks again!!"
We responded:
"Thanks for the great review, Emma! We are proud to serve you for all of your insurance needs in Maryville Il.!"
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Faith Thompson

June 28, 2024

5  out of  5
rating by Faith Thompson
"Honestly 10/10 service. I called with some questions and she responded without hesitation and provided great information to me! I will be using them in the upcoming future for my Insurance! Thank you"
We responded:
"Thanks Faith! We are proud to serve you at Tom Chouinard State Farm in Maryville, IL for home, auto, life, and health insurance!"
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Zeke The Game Geek

June 28, 2024

5  out of  5
rating by Zeke The Game Geek
"Krislyn was such an amazing help, thank you so much!"
We responded:
"Thanks, Seth, for the feedback and review. Krislyn can help you with auto, home, business, and life insurance. Our office is ready to serve you!"
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Chris Sharos

June 21, 2024

5  out of  5
rating by Chris Sharos
"Amazing service. Thank you Stacey and Krislyn for your patient, quality consideration with my insurance policy."
We responded:
"Thank you for your positive feedback, Chris! We're delighted to hear that our team goes the extra mile for you. We appreciate your loyalty at Tom Chouinard State Farm in Maryville, IL!"
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Luz Hansen

June 21, 2024

5  out of  5
rating by Luz Hansen
"Here goes my third review. I’m always very impressed with the team at Tom Chouinard’s office. Christine was super nice and connected me with Stacey. We are having to reroof our home due to the hail storm and I had several questions. She was extremely helpful, kind and professional. It is really nice to know that you are in good hands and with people you can trust. They are so good that we decided to use State Farm for all of our insurance needs. I recommend them to everyone I know. Again, thanks so much! Wow, this is my second review. What a great group of people that truly work as a team. I had been working with Kegan who was absolutely amazing. I’m in the process of getting a mortgage and was very confused with all the requirements that the credit union was requesting for my home owners insurance, so I walked into the office. Kegan was out that day but Jennale was there. The office had been super busy but she took the time to help me with all my questions and requests. Next day the credit union requested more information and a change in my payment method. She noticed my frustration and confusion with the credit union and told me not to worry she would call and take care of everything for me so that I would have no problem at closing. She called the person in charge of the loan and straightened everything out for me. Super professional and knowledgeable! So nice to find people that really work on behalf of their clients as a team! Thanks Kegan and Jennale you have been amazing! Thanks Tom Chouinard for having such a great team of people who work together for your client’s best interest!"
We responded:
"Thanks for the thoughtful review, Luz! We appreciate you choosing Tom Chouinard State Farm in Maryville, IL. It's our goal to provide excellent customer service while ensuring we are providing you with the right coverage to protect your family. Don't hesitate to stop by or give us a call in the future, we are here to help.!"
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dustin ehlers

June 6, 2024

5  out of  5
rating by dustin ehlers
"krislyn provided excellent assistance"
We responded:
"Thanks for the Review, Dustin! We are fortunate to have Krislyn on our team at Tom Chouinard State Farm in Maryville, IL!"
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Jay Fleming

May 31, 2024

5  out of  5
rating by Jay Fleming
"Tom's office and staff are fabulous. They regularly review my policies and always do what they can to keep my premiums down"
We responded:
"Thanks for the review, Jay. Happy to serve you and others in the Saint Louis metro area at Tom Chouinard State Farm in Maryville IL"
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Kris Graham

May 31, 2024

5  out of  5
rating by Kris Graham
"Stacey was very helpful with my roof inspection and very willing to discuss other issues as well. Thanks Stacey!"
We responded:
"Thanks for choosing Tom Chouinard State Farm in Maryville IL"
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lexi richendollar

May 25, 2024

5  out of  5
rating by lexi richendollar
"Krislyn is super friendly and extremely helpful! would highly recommend !"
We responded:
"Thanks for the review, Lexi. We are sure proud to take care of you at Tom Chouinard State Farm in Maryville IL"
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Reagan Stanfill

May 11, 2024

5  out of  5
rating by Reagan Stanfill
"Kristi is great!"
We responded:
"Thanks for doing business with Tom Chouinard State Farm in Maryville IL! We are proud to serve you!"
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Patty

May 4, 2024

5  out of  5
rating by Patty
"Always get prompt and great service. Tom and his team are very courteous and helpful. And, so is his dog “Honey”."
We responded:
"Honey approves of your business (and the dog treats) at Tom Chouinard State Farm in Maryville, IL!"
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Eric H.

April 17, 2024

5  out of  5
rating by Eric H.
"Awesome service, great group of people who care about you and your family."
We responded:
"Dear Eric, Thank you so much for taking the time to share your positive experience with our State Farm Insurance agency in Maryville, IL. We are delighted to hear that you are satisfied with our services and that we have met your expectations. Your kind words are truly appreciated and will be shared with our team. We are committed to delivering the highest level of service to all our valued customers, and your feedback motivates us to continue doing so. Once again, thank you for choosing Tom Chouinard State Farm as your insurance provider. We look forward to serving you in the future and being there for all your insurance needs. Warm regards, Tom Chouinard State Farm Insurance - Maryville, IL"
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Karen Ries

April 5, 2024

5  out of  5
rating by Karen Ries
"They're using these guys for many years they're kind considerate and fast"
We responded:
"Proud to serve you for many more years, Karen! Thanks for your business!"
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Cate Don

March 22, 2024

5  out of  5
rating by Cate Don
"Brandon is exceptional and very patient. He answered all questions over and over until I got satisfied and got my insurance. He is accessible and responds promptly and professionally to inquiries. Thank you Brandon for doing this auto insurance business with me. My Jeep and I are very happy."
We responded:
"We are proud to serve you for auto insurance and all of your insurance needs at Tom Chouinard State Farm in Maryville, IL "
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Manish Poudel

March 14, 2024

5  out of  5
rating by Manish Poudel
"I met Brandon today. One of my friend referred me to him. He gave me so much time; tried everything he could to help me. I have never met anyone trying so hard for me ever. He brings humanity into his profession, that makes me rate 5/5. Thank you very much Brandon. See you again."
We responded:
"Thanks for bringing your business to Tom Chouinard State Farm in Maryville, IL! We are here to serve you for all of your insurance needs!"